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Privacy policy

Privacy Policy

To earn your trust, we promise that, on, we will do everything we can to protect your personal information.

Collecting the information

  •  You are asked to provide us with personal information in the following instances:
  •  When you proceed with e-check in
  •  When you register on our site, subscribe to our site newsletter, or take part in a contest
  •  When you take part in a survey or if you contact us with a question or a problem

Use of the information

Your personal information is used solely:

  •  To process the e-check in you make on our site
  •  To perform statistical and other marketing analyses, exclusively internal, as part of our ongoing effort to improve service
  •  To inform you by e-mail, if you have so agreed when registering on our site, of our special offers and promotions, news about our site, and to reserve the special advantages you are entitled to.

Your personal information will, under no circumstances, be transmitted to a third party; it will remain exclusively reserved to internal use.

Modification of information

This information is collected and used by Accor to process your request. In case of incident, your file will receive special handling.

All requests and claims should be addressed to :
Jl Pantai Mengiat
ITDC Complex Po Box 116
80363 NUSA DUA
Tel (+62)361/8480555
Fax (+62)361/8480556


If you sign up on our site to receive our newsletters, we send you information by e-mail that we think will be of interest to you. To better meet your needs, we monitor the number of clicks on the hyperlinks in the newsletters.

If you no longer wish to receive our newsletters, you can unsubscribe at any time by clicking on the link provided at the end of the newsletter.

If you are registered on our site, you can unsubscribe at any time by modifying your personal data after entering your User ID.

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Jalan Pantai Mengiat, ITDC Complex Nusa Dua 80363
T: 0062 361 8480 555 | F: 0062 361 8480 556