NOVOTEL BALI NUSA DUA today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.
As the winner of this prestigious award, Novotel Bali Nusa Dua received significant amount of compliments from customers, for its family facilities and services, here’s one of the review on TripAdvisor by RaniaH434:
“We arrived without a confirmed booking due to a prior cancellation. they understand completely our situation as a family with three kids and they helped us with their friendly super guest relations lady. And in less than 30 min we were in our cabana. It is directly facing the ocean with a nice garden with two chaise longs also facing beach
Super friendly staff, delicious food every night have a theme and a very good breakfast collection . At noon the pool restaurant has a good variety of food for the kids as well
no single negative comment
They made our vacation « fantastic « “
“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travelers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognize businesses that are actively taking into account customer feedback to help travelers confidently experience the most highly reviewedplaces to eat, stay, and explore.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.