Accor Group introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label verified by Clifton represents our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in Novotel Bali Nusa Dua.
We respect the trust you place in us each time you choose to stay with Novotel Bali Nusa Dua.
Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are.
In response to the COVID-19 pandemic, Accor Group have partnered with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.
Together with Accor group, we are taking extensive measures to safeguard, protect and care for our valued guests and employees.
At Novotel Bali Nusa Dua we have:
1. Dedicated guest hotline to answer questions and to best prepare their stay
2. Social distancing enforced in all common areas.
3. Contactless check- in, check- out and payments carried out whenever possible.
4. Sanitiser provided in key public areas. (front desk, elevators, restaurants, etc.)
5. Strengthened room cleaning protocols including extra disinfection of all high touch room and bathroom areas.
6. Reinforced cleaning program in public areas with frequent disinfection of all high touch areas.
7. Employees given comprehensive safety and hygiene training.
8. Reinforced food safety standards and new protocols.
9. Safe room service provided at no extra charge in case of restaurant closures.